Delivery & Returns

HOW TO ORDER

You can place your order on our website, by email orders@firthandco.com or by phone 01609 770875.

DELIVERY OPTIONS

FREE CLICK AND COLLECT
Orders will be available to collect from our warehouse at Lowfield Farm, Ainderby Steeple, DL7 9SD. Your order will be ready to collect two hours after placing it, available Monday to Friday until 4pm.

FREE STANDARD UK MAINLAND DELIVERY
Free delivery for orders over £200.

NEXT DAY UK MAINLAND DELIVERY – £15.00
Order before 1pm (Monday – Thursday) and receive your order the next working day. Orders placed on Friday will be dispatched on Monday for Tuesday delivery.

DELIVERY AREAS

UK Mainland – All of England, Wales and Southern Scotland
Charges and delivery times as per above.

Scottish Highlands, Scottish Highlands, Scilly Isles and Northern Ireland
Surcharges will apply for these areas and delivery will take longer than usual. For further information please contact us.

Outside of the UK
We are unable to deliver outside of the UK.

OUR PACKAGING FOR DELIVERIES

Firth & Co cardboard boxes with fragile stickers will be used to securely package your order for transportation.

RETURNS AND REFUNDS

For all enquiries relating to orders, deliveries and returns; please contact us on orders@firthandco.com or 01609 770875